Cooler help
Need help with a cooler?
If a Two Fish cooler charged you for something you did not take, did not unlock, or needs attention, tell us and we will make it right.
Tell us what happened
- The cooler’s location (business name and town)
- The date and approximate time
- The last four digits of the card or the phone wallet you used
- What went wrong
We answer Monday to Friday, 8 am to 5 pm. For an urgent problem after hours, call the same number any time and leave a message for our 24-hour emergency support.
Call or text 513-500-2651 or email sales@twofishvending.com. We review the purchase and refund any mistake.